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Shipping Policy for KRISHEN STORE

1. Overview
At KRISHEN STORE , we specialize in delivering digital PDF products instantly to our customers. There are no physical items shipped; all purchases are processed electronically.

2. Payment Processing
We use Razorpay as our secure payment gateway to handle all transactions. Once your payment is successfully processed through Razorpay, your digital product becomes available for immediate download.

3. Delivery of Digital Products

  • Digital PDFs are delivered instantly after payment confirmation.

  • A download link will appear on the order confirmation page and will also be sent to your registered email address.

  • In rare cases, delivery may take up to 10–15 minutes due to payment verification processes.

  • Download links typically expire after 7 days or a limited number of downloads, so please save your files promptly.

4. No Physical Shipping
As our products are digital, there is no physical shipment, shipping cost, or shipping time involved.

5. Issues with Delivery
If you do not receive your download link within 15 minutes of purchase, please:

  • Check your spam/junk email folder.

  • Contact our support team with your order and Razorpay transaction ID for assistance.

6. Refunds and Cancellations

  • Due to the nature of digital products, all sales are final.

  • Refunds are only considered in cases where the product is non-downloadable or corrupted.

  • Refund processing follows Razorpay’s refund policy and may take 5-7 business days once initiated.

7. Customer Support
For any questions, technical issues, or concerns, please contact us at KRISHENSTORE@GMAIL.COM . Please provide your order details and Razorpay transaction ID for faster assistance.

8. Changes to This Policy
We reserve the right to update this Shipping Policy at any time without prior notice. Changes will be posted on this page.

This policy clearly informs customers about the instant digital delivery, payment role of Razorpay, and support in case of issues. It sets accurate expectations for a smooth purchasing experience.